former Vice President of Quality Assurance, MedManage Systems, Inc.
"At MedManage Systems, Ms. Baird-Joshi was a Business Analyst consultant in support of a major software system upgrade
we were implementing. She had worked closely with me and my Quality Assurance team (which included technical writers and
software validation testers) in her development of workflow diagrams from our Quality SOP's and validation protocols.
Susan had an outstanding work ethic, was a very good listener and partner
in helping to develop our system upgrade.
It was my pleasure to work with such a consummate professional
and I recommend her highly!"
"Caliber A developed the data model for the cloud-based VariPoint EHR Learning Portal and created user documentation,
student guides and user tutorials for VariPoint and the Cloud Applications Lab portals. The content was well organized
and complete. We appreciated the vision, thoughtful consideration and professionalism
that went into the creation of the content."
Executive Director, Deploy Foundation
"As documentation lead, Ms. Baird-Joshi worked with us to create a wide range of product documentation including help,
reference guides and user manuals. Her professionalism, customer focus, and commitment to quality
were evident throughout."
former Systems Architect, MedManage Systems, Inc.
"Susan and I worked together to provide requirements analysis and project plan development for a system replacement project.
Her experience, insight and ability to quickly assess issues and risks
was instrumental in bringing
the project inception to a succesful conclusion. She is an excellent communicator and a pleasure to work with.
Director, Life Science Informatics Center, Bellevue College
to a national health IT education project. Created mission-critical
student learning exercises and a teacher's answer key for nationally disseminated curricula. Exercises were open-ended
research questions that were well thought out and challenged students to test their medical and electronic health record system
knowledge. Faculty received concise explanations on how students could research the questions and had ample latitude for
further classroom discourse. These lessons were a valuable part of an American Recovery and Reinvestment Act investment
at Bellevue College."